Get Meals

Set Up Payment Information

Financial information is gathered by your interviewer to determine meal fees and who is responsible for the charges.

Meals are not free but are less than to prepare and serve the same meal.  While it presently costs about $10.00 to prepare each meal at our kitchen, our clients are asked to pay at most $6.00 per meal for general and diabetic meals and $7.00 per meal for special diets such as gluten free, low salt or vegan.

Meal charges depend on income and expenses of each client.  The meal price is established during the enrollment interview.

Volunteer services provided at no cost to the client along with donations from individuals and organizations in the local community help keep client costs down and make up the difference.

Billing

Customers are billed at the end of the month for all meals delivered in that month. Payments are due by the 25th of the billing month.

Clients who pay their own bills can either put the payments in the mail or give them to one of the drivers to return to the kitchen. (Please do not put cash in the mail.)

Start Delivery

Deliveries normally can begin within two days of your interview.

You may select to receive meals daily Monday through Friday or to skip certain weekdays, depending on your needs and schedule.

Volunteer drivers will bring your meals between 10 AM and Noon, weekdays according to the days you have selected.

Away at Delivery Time

If you know you are not going to be home at the time your meal is normally delivered, leave a secure container outside your door for the driver to put your meal in.  Coolers work well to keep meals warm and secure.  Drivers are instructed not to leave meals unless they are protected.  If you prefer to have your meal delivered to a neighbor, write a note to that effect and leave instructions on your door. (Don't forget to tell your neighbor!)

If you find your return home is unexpectedly delayed, and you didn't leave your cooler out, you might call the kitchen and let them know so they can tell the driver what to do with the meal. Perhaps you could call a neighbor to watch for the MAMOW delivery. In general, if you are at all concerned that you might not be around during meal delivery hours, leave a cooler outside.

Canceling Delivery

If you don't want a meal on a particular day, or will be out of town for several days, you can cancel your meal deliveries by phoning the Morgantown Area Meals on Wheels Kitchen at (304) 599-1954.

Be sure to give your name, and indicate the day(s)and dates you do not want meals delivered. The kitchen is open from 6:00 AM until Noon, Monday - Friday, but the answering machine is on 24 hours a day, 7 days a week and leaving a message on the machine is the best way to cancel a meal or ask a question.

If you're going to be away for several days e.g. over Christmas vacation, and don't know exactly how long you will be away, tell the MAMOW Kitchen when to stop delivery and that you'll let them know when to start again. It will be your responsibility to call the Kitchen and ask them to restart meal deliveries. Remember to call ahead or at least by 8 AM to get a meal on your first day back.